If you still need help, live support advocates are available to help. For more info, see Change the payment method for a Microsoft subscription. To fix any issues, on the Manage page, select Change how you pay. If it does, we'll let you know when you arrive at Services & subscriptions. You don't need to do anything else.Ĭheck if a payment method needs to be updated. If you see Turn on recurring billing, this means your subscription will expire at the date shown and you can continue to use the product until that date. Make sure you're signed in to the Microsoft account dashboard with the same Microsoft account you used to purchase Microsoft 365. If you don't see an option to cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Subscriptions longer than 1 month and renewed - Denmark, Finland, Germany (purchases on or after March 1, 2022), Netherlands, Poland, and Portugal See Countries with prorated refunds for Microsoft subscriptions for more information.Īny subscription length - Canada, Israel, Korea, and Turkey Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund. Review the additional information on the page, and at the bottom select I want to keep my benefits if you decide to keep your subscription, or I don't want my subscription, if you choose to go ahead and cancel. Read the "What happens if you exceed your quota?" section in How Microsoft storage works for more information. You won't be able to send or receive email in .Īfter 12 months, we may delete your OneDrive and all files within it. You won’t be able to upload, edit, or sync new files (such as Camera Roll) to your OneDrive, You can manage your billing and payment information here: Personal accounts: Sign in to My Verizon at Business accounts. If you, or people you shared a subscription with have used more than the free allowance: From payment methods and your home address to your date of birth and phone number, there is a lot of personal information available in your Verizon account. I hope this information is helpful for you, answers your questions and provides you with some options.Important: If, for example, you cancel a Microsoft 365 Basic, Personal, or Family subscription, your storage allowance will revert to 5GB of cloud storage, which includes your OneDrive and attachments, and 15GB of storage. If you cancel Microsoft 365 Family, all the people you shared your subscription with will also have their storage allowances reduced. There are a few methods that you try, such as: Reasons to Delete Your Verizon Account When you canceled your Verizon Wireless plan, you probably didn't think about deleting the account. I hope this information is helpful for you, answers your questions and provides you with some options. If suspending without billing, a confirmation message with additional information displays.If applicable: Check the box by I want to report to Verizon that my (device model name) is lost/stolen.Stop billing me, even though it will extend my contract and upgrade eligibility dates. Keep billing me so I qualify for my upgrade on time.If applicable, select one of the following: Select reason for temporarily suspending service. In the DEVICE column, click Suspend/Reconnect Service. Here are the steps in order to suspend your service online, should you choose to. You would be paying less, and in the long run, thr pros outweigh the cons when it comes to a suspension versus a disconnection. In your situation, I would recommend suspending the line temporarily. If your service is disconnected for more than 50 days and you decide to reactivate, your number may or may not be available, and the activation fee is $35.00. If your service is disconnected for less than 50 days and you decide to reactivate, you are billed a reactivation fee of $25.00. Since you mentioned you are out of agreement, your agreement will not be extended at all if you suspend this way. In addition, as the community members mentioned, you can keep your number and the unlimited data you have on your line. You will also keep all of your account history and tenure with us. There is a $15.00 fee to suspend your service, but considering that the activation fee is $35.00 on a new line of service, it would be more cost-efficient to just suspend your line. You are able to suspend your service with no billing for up to 90 days. Instead of disconnecting and then reactivating, you may want to consider suspending your service temporarily instead. I can clear this up for everyone and provide correct information about your reactivation. Thanks to the community for your input, it's appreciated very much.
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